1. Introduction

Welcome to Cedar Rock IT! This Privacy Policy outlines how Cedar Rock IT (“we”, “us”, or “our”) collect, use, disclose, and protect your personal information when you use our services. We are committed to respecting your privacy and protecting your personal information.

2. Information We Collect

We may collect various types of information from you, including but not limited to:

• Personal Information: Name, email address, contact details, and other information necessary for providing our services.
• Technical Information: IP addresses, device information, browser type, operating system, and other technical details.
• Usage Information: Information about how you use our services, including pages visited, actions taken, and other usage patterns.

3. How We Use Your Information

We use your information for the following purposes:

• Providing Services: To deliver our managed IT services and fulfill client requests.
• Communication: To respond to your inquiries, provide updates, and send important notices.
• Improving Services: To enhance and optimize our services, including analyzing usage patterns.
• Security: To protect our services, prevent fraud, and ensure the security of our clients and users.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Information Sharing and Disclosure

We may share your information with third parties in the following circumstances:

• Service Providers: We may engage third-party service providers to assist in delivering our services.
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
• Business Transfers: If we are involved in a merger, acquisition, or sale, your information may be transferred as part of that transaction.

5. Your Choices

You have certain rights regarding your personal information, including the right to access, correct, and delete your data. You can also choose not to provide certain information, but this may limit your ability to use certain features of our services.

6. Data Security

We implement technical and organizational measures to protect your information from unauthorized access, loss, or misuse.

7. Data Retention

We will retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. After this period, we will securely dispose of your data.

8. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes.

9. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at [email protected].