Need help? Open a ticket.

Fill this in and it lands in our helpdesk queue with your name on it. A technician will reply by email, or call you if you'd rather.

Open a support ticket

Tell us what’s going on and we’ll get it into the queue. You’ll get a confirmation by email.

Name

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Business Optional

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Phone Optional

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How urgent is it?

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If nobody can work, submit this and then call (864) 660‑3112 so we see it right away.

What’s the problem, in a sentence?

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Details Optional

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Up to 3 images, 5 MB each. PNG, JPG, GIF or WebP.

Computer name or asset tag Optional

Found on the Cedar Rock sticker, or under Settings → System → About. Lets us pull up the right machine straight away.

Tickets go straight to our helpdesk queue. You’ll hear back from a technician, usually within a couple of hours during business hours.